Privacy Policy

Privacy Policy

Last updated: January 2026

This Privacy Policy explains how Tim Lord (“we”, “us”, or “our”) collects, uses, stores, and protects your personal data when you visit or interact with timlord.co.uk (the “Website”).

We are committed to protecting your privacy and handling your data in an open and transparent way, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Data Controller: Tim Lord
Legal status: Sole Trader
Location: Newquay, Cornwall, United Kingdom
Email: hello@timlord.co.uk

2. What Personal Data We Collect

We may collect and process the following types of personal data:

  • Identity data: name, username or business name
  • Contact data: email address, phone number
  • Enquiry data: information submitted through contact or quote forms
  • Marketing data: preferences for receiving emails or communications
  • Technical data: IP address, browser type, operating system, device information
  • Usage data: pages visited, time spent on pages, interactions with the website
  • Account data: login details if you create an account
  • Transaction data: details relating to payments (processed securely via third parties)

3. How We Collect Your Data

Your data may be collected when you:

  • Fill in a contact, enquiry, or quote form
  • Subscribe to a newsletter or mailing list
  • Make a purchase or payment
  • Create an account or comment on content
  • Use or browse the website (via cookies and analytics tools)
  • Interact with embedded content such as videos or social media

4. Lawful Basis for Processing

Under UK GDPR, we process your personal data under the following lawful bases:

  • Consent – where you have given clear permission
  • Contract – where processing is required to provide services
  • Legal obligation – where we must comply with the law
  • Legitimate interests – where processing is necessary for business operations and does not override your rights

5. How We Use Your Data

Your data may be used to:

  • Respond to enquiries and provide requested services
  • Manage client relationships and projects
  • Process payments and invoices
  • Send marketing communications (where consent has been given)
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and support marketing activities.

These may include:

  • Essential cookies (required for site functionality)
  • Analytics cookies (e.g. Google Analytics)
  • Marketing and tracking cookies (e.g. Meta/Facebook, LinkedIn, TikTok)

You can manage or withdraw cookie consent at any time via our cookie banner or your browser settings.

7. Third-Party Services

We may share limited data with trusted third-party providers to operate the website and services, including:

  • Website hosting providers
  • Email marketing platforms
  • Payment processors (e.g. Stripe, PayPal)
  • Analytics and advertising platforms (Google, Meta, LinkedIn, TikTok)
  • Scheduling, video, and communication tools (e.g. Calendly, Zoom, Google Meet)

These providers are required to handle your data securely and in compliance with applicable data protection laws.

8. International Data Transfers

Some third-party services may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

9. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

10. Data Security

We implement appropriate technical and organisational measures to protect your data, including secure hosting, encryption, access controls, and best-practice security procedures.

11. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact: hello@timlord.co.uk

12. Complaints

If you believe your data protection rights have been breached, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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