Terms & Conditions
Last updated: January 2026
These Terms & Conditions apply to the use of timlord.co.uk (the “Website”) and to all services provided by Tim Lord (“we”, “us”, “our”).
By using this website, requesting a quotation, accepting a proposal, making a payment, or engaging our services, you agree to these Terms.
1. About Us
Business name: Tim Lord
Legal status: Sole Trader
Location: Newquay, Cornwall, United Kingdom
Email: hello@timlord.co.uk
2. Acceptance of Terms
Acceptance of a quotation, proposal, or estimate (whether verbally, by email, or in writing), or payment of a deposit or invoice, constitutes acceptance of these Terms & Conditions.
No physical signature is required for these Terms to apply.
3. Services
We provide digital and creative services including (but not limited to): web design, web development, marketing consultancy, content creation, automation, audio/video production, and related digital services.
The scope, pricing, milestones, and deliverables for each project will be agreed in writing before work begins.
4. Client Responsibilities
The client agrees to:
- Provide accurate, complete, and timely information
- Ensure they have rights to all content supplied
- Respond promptly to approvals and feedback requests
Delays caused by missing information or approvals may result in revised timelines and additional charges.
5. Copyright & Intellectual Property
The client retains ownership of content they supply. The client grants Tim Lord a licence to use that content for the purpose of delivering the agreed services.
The client confirms they hold all necessary permissions and indemnifies Tim Lord against any copyright claims arising from supplied materials.
All original design, code, and creative work produced by Tim Lord remains the property of Tim Lord until full payment has been received.
Original source files are not supplied unless expressly agreed in writing.
6. Stock Assets & Third-Party Costs
Stock imagery, video, fonts, plugins, themes, licences, or third-party tools required for a project are charged separately unless otherwise agreed.
All such costs will be approved before purchase.
7. Reviews & Amendments
Projects include review stages as outlined in the agreed proposal. Additional revisions or changes outside scope may incur additional charges.
Once a design or deliverable is approved, further changes are chargeable.
8. Website Hosting, Backups & Security
Where hosting is provided, it is subject to an annual, non-refundable fee. We are not responsible for downtime, data loss, or issues caused by hosting providers.
Backups are maintained for disaster recovery only and are not guaranteed to reflect the most recent live content.
While reasonable security measures are taken, no system is immune to breaches. The client is responsible for password security and software updates unless otherwise agreed.
9. Browser & Device Compatibility
Websites are tested on modern browsers and common device sizes at the time of delivery. We do not guarantee compatibility with all browsers, devices, or future software updates.
10. Fees & Payment Terms
Unless otherwise agreed in writing:
- Invoices are payable within 14 days
- Deposits are non-refundable once work begins
- Late payments may result in paused work
Payment schedules (including staged payments) will be defined per project. Third-party costs may be invoiced separately.
11. Late Payment & Default
Late payments may incur statutory interest and recovery costs in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
Accounts remaining unpaid may result in suspension or removal of services until balances are cleared.
12. Termination
Either party may terminate services in writing. The client remains liable for work completed up to the termination date.
Refunds are not provided for work already completed or services already delivered.
13. Website Use
You may view and use this website for lawful purposes only. You must not misuse the website, attempt unauthorised access, or distribute malicious material.
14. Limitation of Liability
To the maximum extent permitted by law, Tim Lord is not liable for:
- Loss of profits, revenue, or business opportunities
- Indirect or consequential losses
- Third-party service failures
Total liability is limited to the fees paid for the relevant services. Nothing limits liability for death, personal injury, fraud, or matters which cannot be excluded by law.
15. Privacy & Cookies
Use of this website is subject to our Privacy Policy and Cookie Policy.
16. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Changes to These Terms
We may update these Terms from time to time. Continued use of the website or services constitutes acceptance of the updated Terms.
18. Contact
Tim Lord
Newquay, Cornwall, United Kingdom
hello@timlord.co.uk